Your API key:

All requests below will use this key. Your API key is sent directly to api.cueapi.ai and never stored by the docs site.

POST/v1/support

Submit Support Request

Submit a support request. Creates a GitHub issue and stores a ticket for tracking.

subjectstringrequiredbody

Brief description of your issue (10-200 characters).

messagestringrequiredbody

Detailed description of the problem or question (30-5000 characters).

severitystringdefault: mediumbody

Severity level: "low", "medium", "high".

typestringdefault: bugbody

Ticket type: "bug" or "feature-request".

Request

bash

curl -X POST https://api.cueapi.ai/v1/support \
  -H "Authorization: Bearer cue_sk_YOUR_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "subject": "Webhook not firing",
    "message": "My cue cue_abc123 has not fired in 2 hours despite being active.",
    "severity": "high",
    "type": "bug"
  }'

Response

json

{
  "status": "received",
  "ticket_id": 24,
  "ticket_status": "open",
  "message": "Your support request has been received. We'll get back to you at your email address."
}

Note

Rate limited to 5 requests per hour per user. Account must be older than 1 hour and have at least one active cue.

POST/v1/support

Try it

Request Body

Enter your API key above to send requests

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